Meta AI in WhatsApp is the implementation of artificial intelligence capabilities within the popular messaging platform. It allows users to interact with advanced chatbots powered by cutting-edge algorithms and machine-learning techniques. Meta AI on WhatsApp is an artificial intelligence service that enhances conversations between businesses and customers.
Here are some key features:
Responds to customer questions: Meta AI can answer queries about business hours, location, products, services, pricing, inventory, discounts, payment, and shipping.
Provides product recommendations: Based on customer inquiries, Meta AI can suggest relevant products or services.
Generates messages: Meta AI creates responses on behalf of businesses, but if a business chooses to respond manually, the AI stops generating responses unless unmuted.
When interacting with businesses using Meta AI, customers see a message stating: "AI from Meta receives chats to improve AI quality and generate messages for this business".
Meta AI on WhatsApp offers other features:
Message summaries: Users can ask Meta AI to summarize unread messages, which are generated using Private Processing technology to ensure message security.
Widgets: Users can add shortcuts to Meta AI experiences, like asking questions or using voice prompts, directly to their phone's home screen.
The Meta AI chatbot is designed to comprehend and respond to user queries, making the experience more interactive and human-like.
Furthermore, the Meta AI chatbot can learn from user interactions and adapt its responses over time, enhancing its accuracy and understanding with each conversation. This feature ensures an even more natural and efficient interaction.
Some features might not be available in all countries or languages, and AI-generated messages may not always be accurate or appropriate.
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